Usage questions
Check the user documentation first. If the answer is not there, ask in the public WordPress.org support forum so other users can find it later.
SUPPORT & REPORTING
Send each question to the right place.
Choosing the appropriate channel keeps public support searchable and sensitive security details confidential.
Bug reports
Search existing issues, then open a GitHub issue with reproduction steps, expected behavior, logs and relevant WordPress, PHP and plugin versions.
Feature requests
Use GitHub Issues. Explain the user problem, the desired outcome and any alternatives you considered; avoid prescribing an implementation unless it is essential.
Security vulnerabilities
Do not post vulnerability details in GitHub Issues or the public support forum. Email the WordPress Plugins team with a concise description, a link to the plugin and whether you validated the issue.
BEFORE REPORTING
Include enough context to investigate.
- WP Trip Summary version
- WordPress and PHP versions
- Steps to reproduce
- Expected and actual result
- Relevant logs with secrets removed
- A minimal sample track, when applicable