SUPPORT

Get help and report a problem

Choose the correct public or private channel for questions, bugs, feature requests and security reports.

Version
0.3.3
Reviewed
Language
English · fallback
SourceWebsite support and reporting policy
On this page
  1. Usage questions
  2. Bug reports
  3. Feature requests
  4. Security vulnerabilities

Use the channel that matches the type of request. This keeps answers discoverable and prevents sensitive information from being disclosed publicly.

Usage questions

Read the user guides first. If you still need help, create a topic in the WP Trip Summary support forum.

Bug reports

Search existing GitHub issues, then open a new issue if the problem has not been reported. Include reproduction steps, expected and actual behavior, relevant logs, and the plugin, WordPress and PHP versions.

Feature requests

Submit ideas through GitHub Issues. Explain the user problem and desired outcome, and check the project milestones for related work.

Security vulnerabilities

Do not disclose vulnerability details publicly.

Do not use GitHub Issues or the WordPress.org support forum for a security report.

Follow the WordPress plugin vulnerability reporting guidance and email the WordPress Plugins team at plugins@wordpress.org with a concise description, a link to the plugin and whether you validated the issue.

For a concise overview of every channel, see Support and reporting.